When Do We Collect Information About You?
At times, we are required to collect personal information in the normal course of providing services for our customers.
These services include:
Accepting customer orders
Processing online purchases and payments
Customer Service enquiries (including social media channels such as Facebook and Instagram)
Processing credit card payments
Receiving prize application forms
Also, we make use of “cookies” on our websites. A cookie is a small software message sent to your web browser by our web server. Your browser stores the message in a file and the message is then sent back to our servers each time your browser requests a page from our servers.
Most Internet browsers are set up to accept cookies. If you do not wish to receive cookies, you will need to adjust the settings of your browser to refuse all cookies or to notify you each time a cookie is sent to your computer.
When you click on links and banners on our sites that take you to third-party websites, you will be subject to that third-party's privacy policies. While we support the protection of privacy on the internet, we cannot be held responsible for the actions of any third-party websites.
What Information Do We Collect?
We may collect the following information from you:
Your name and contact details, such as residential or postal address, email address and phone number
Your gender and birthdate
Your purchase history
Your company name
The name of the domain from which you access the internet
The date and time you access our sites
The internet address of the website from which you linked directly to our sites
Other information that you may supply to us
Why Do We Collect This Information?
We use the information to customise our services so that we can provide you with relevant consumer information and notify you of products and special offers that may be of interest to you. It is also collected so that we may provide value-added services and marketing and remarketing through our websites or other social media channels.
We want to communicate with you only if you want to hear from us. If you prefer not to receive promotional information from us, please let us know by clicking on the “unsubscribe link”/”update our preferences” at the bottom of any of our communications.
Who Might We Share Your Personal Information With?
We do not pass on your personal information to any third parties.
We understand the importance of your personal information and have appropriate procedures in place to safeguard and secure the information we collect to prevent unauthorised access or disclosure, maintain data accuracy and ensure the appropriate use of information. We also take measures in respect of destroying or de-identifying personal information that is no longer needed for any lawful purpose.
Personal Information Access
If you wish to access, correct or delete any personal information we hold about you, please contact us at firstname.lastname@example.org